Add credentials to Multi-Pass Digital
Multi-Pass Digital Activation
This article will guide you through the steps to add a new account to your Multi-Pass Digital application. This may be required when activating a new account for the first time or setting up the app on a new mobile device.
- Download the Multi-Pass Authenticator application from your app store.
- Open the application and select “Add an Account”.
- Enter your Tenant ID (refer to your onboarding email) or scan the QR code if you are activating from the web browser version.

- Tap “Login” and follow the on-screen instructions.
- Enter the one-time password (OTP) sent to your email.
- Approve the creation of your new credentials using your biometric authentication.
You're all set!