Terms Of Support & Service

Terms of Support & Service
Service Level Agreement (SLA)
Service Level Agreement (SLA) 1. Overview This Service Level Agreement (“SLA”) outlines the standards, commitments, and responsibilities between Kelvin Zero (“Kelvin Zero”) and its customers (“Customer”) for the delivery and availability of Kelvin ...
Terms of Customer Support
Terms of Customer Support The following Terms of Customer Support (“Support Terms”) are subject to the terms and conditions of Kelvin Zero’s License Terms (“Agreement”). Capitalized terms not defined in the Support Terms will have the meaning ...

Terms Of Support & Service | Knowledge Base