ZoomInfo - SSO configuration
Please note that this application has not been formally tested by Kelvin Zero Inc. It is provided solely as a reference guide. If you encounter any issues, kindly submit a ticket directly through the support desk.
This documentation provides a step-by-step guide to setting up Single Sign-On (SSO) for ZoomInfo using MPAS. SSO simplifies user authentication by allowing access to multiple applications with a single set of credentials. This integration enhances security and improves user experience across your organization
To set up Multi-Pass with ZoomInfo, ensure you meet the following requirements:
- ZoomInfo admin rights
- MPAS Admin rights
- Make sure that all users intended to use SSO in ZoomInfo are registered in your IdP and have the necessary permissions to access ZoomInfo.
Important: Custom elements in URLs (like realm names) are case sensitive. Make sure to match the exact casing from your environment.
ZoomInfo - SSO configuration
Step 1 - Gather Information from ZoomInfo (SP)
- Log into ZoomInfo Admin Portal as an administrator.
- Go to User Management
- Select Single Sign-On.
- Locate the Service Provider Details section and copy the values below:
ZoomInfo SAML Values
| SP Field | Value |
|---|---|
| SP Entity ID (Audience URI) | https://zoominfo.com/saml/<YOUR_ACCOUNT_ID> |
| Assertion Consumer Service (ACS) URL | https://zoominfo.com/saml/<YOUR_ACCOUNT_ID> |
| Relay State (optional) | https://zoominfo.com/saml/<YOUR_ACCOUNT_ID> |
You will later upload the Multi-Pass IdP Metadata XML file here to finalize the setup.
Step 2 - Configure Multi-Pass
- Select your tenant and on the left side of the page, click on "Integrations"
- Click on "Applications"
- Add Application (SAML).
- Fill in the form with the details below and click Add Integration.
| Field | Value |
|---|---|
| Client ID (= SP Entity ID) | https://zoominfo.com/saml/123456 |
| Name | ZoomInfo |
| Description | SSO integration |
| Assertion Consumer Service URL | https://zoominfo.com/saml/123456 |
| NameID Policy Format |
- Verify the configuration in the Advanced Console
- Open the Advanced Console (right side panel)
- Click on Clients.
- Search for the ZoomInfo client and verify the sections below.
General settings
| Field | Value |
|---|---|
| Client ID | https://zoominfo.com/saml/<YOUR_ACCOUNT_ID> |
| Name | ZoomInfo |
| Description | SSO integration |
| Always Display in UI | ON |
Access settings (MPAS)
| Field | Value |
|---|---|
| Home URL (IdP-initiated) | https://ca.auth.kzero.com/realms/<TENANT_NAME>/protocol/saml/clients/ZoomInfo |
| Valid Redirect URIs (ACS) | https://zoominfo.com/saml/<YOUR_ACCOUNT_ID> |
| IDP-Initiated SSO URL Name | ZoomInfo |
SAML Capabilities (MPAS)
| Setting | Value |
|---|---|
| Force Name ID Format | ON |
| Force POST Binding | ON |
| Include AuthnStatement | ON |
Signature & Encryption (MPAS)
| Setting | Value |
|---|---|
| Sign Documents | OFF |
| Sign Assertions | ON |
Step 3 - Upload IdP Metadata to ZoomInfo
- In the ZoomInfo Admin Portal, return to the Single Sign-On Setup page and upload the Multi-Pass IdP Metadata XML.
This file contains:
- IdP Entity ID
- IdP Single Sign-On URL
- x.509 Certificate
Test & Enforce
- Assign a test user to the ZoomInfo application in Multi-Pass.
- Log in to ZoomInfo using SSO and confirm attributes map correctly.
- Enable the Require SSO toggle in ZoomInfo if you want all users to authenticate via SSO only.
- Optionally, disable password/social login methods to enforce identity provider-only login