Getting Started

Getting Started

Getting Started

NotesThis guide will help you get started on Multi-Pass. During this process, you will create your organization's environment, create your first deployment (for your own organization), and create your passwordless credentials.

Step 1: Account Creation / Organization Provisioning


1.1 Fill in the organization information using the link you received from Kelvin Zero. The format of the link is as follows:
  1. https://payment.kzero.com/<unique_id>
  2. https://forms.zohopublic.com/<unique_id>
Info
You will need to provide a valid email, name and address. Provisioning the organization takes a few seconds. Once completed, you will receive 2 emails.
  1. “Multi-Pass – Welcome!” email from DoNotReply@kzero.com. The “Login” button is used as a reference to access the admin dashboard  https://dashboard.kzero.com
  2. “Multi-Pass – OTP Code” which contains the OTP code to login 

1.2: Copy the OTP code to verify your email address. Review the terms & conditions. 

Info
The OTP login is only required when creating your account. In Step 3 of this document, we will add a passwordless credential to your account for future logins.

Step 2: Create your first deployment

When you create your account, you will be asked to create your first deployment at the same time. Your first deployment would typically be for your own organization. An organization can have one or more deployments. After this step, the organization is fully provisioned. An Owner account exists and is linked with the provided email address. A Deployment-Admin account also exists within the first deployment that was created. It has the same email address.


Notes
The organization is now fully provisioned. The next step is to create a passwordless credential for your account.
Alert
The Account Owner has his own set of credentials. If the Account Owner is also Admin of a deployment with the same email address, they would have a second set of credentials. 

Step 3: Configure Account Owner's Passwordless Credentials

3.1 Create a first credential for the Owner account.
  1. Navigate to https://ca.auth.kzero.com/realms/global/mpas/onboarding
  2. Enter your Owner account email address and OTP 
  3. Create your first credentials: 
    1. For Multi-Pass Digital
      1. Click on Multi-Pass Digital to create your digital credentials
      2. If you already have the mobile application installed, click on Continue on the next screen
      3. Add the credentials
        1. Open your mobile application
        2. Click on “Add an Account”
        3. Select “Setup via QR Code”
        4. Scan the QR on your computer
        5. Click “Confirm”
      4. Review the Terms & Conditions
      5. Click on Approve to use your biometrics as your authentication method
    2. For Multi-Pass Card
Warning
If you have not yet enrolled your biometrics and set your PIN, first complete the steps in this article.
      1. Select "Multi-Pass Card"
      2. Download the app, or continue to the next step (according to your needs)
      3. Click "Yes, I've already setup my card"
      4. Click "Continue to NFC"
      5. In the pop-up window, choose Save another way > Security Key
      6. Follow the steps on the screen to link the card to your Multi-Pass account

  1. Test your first login
    1. On your dashboard login page on your computer, select the right login method (Multi-Pass Digital or Card)
      1. If you closed your page, you can go to dashboard.kzero.com
    2. If you use Digital or Card on Phone
      1. Enter your email (you can select “Remember me” if you want your email to be automatically entered in the future)
    3. Look for a notification on your phone for an authentication request
    4. Complete the authentication
Notes
If it’s the first time you use this browser to login, you might be asked to also enter an OTP on your Multi-Pass Authenticator application. This is not something that will be asked in the future. 


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